Return Policy

Products can be returned within 3 days of delivery.

The products must be in their original packaging and in a resalable condition.

MY LOSSY will not accept returns of any product that has been opened or used.

If you received a damaged or defective product, you must notify MY LOSSY within 24 hours of delivery.

If you want to return a product, you must first contact MY LOSSY’s customer service team to initiate the return process.